Effective May 18, 2026

Privacy Policy

How Junction At Underwood collects, uses, and protects information across connected accounts, scheduled content, and workspace activity.

Account data

What we collect

We collect the information needed to create your account, connect social profiles, and operate scheduling, publishing, and analytics features.

Connected services

How we use integrations

When you connect third-party platforms, we process tokens, identifiers, and publishing data to carry out the actions you request.

Your control

Access and deletion

You can disconnect integrations, manage your content, and request account deletion or data export where the service supports it.

1. Overview

Junction At Underwood is a social media management platform that helps users draft, schedule, publish, and analyze content across connected channels.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when using the hosted service or any self-hosted deployment operated by us.

If a company, agency, or individual operates a self-hosted Junction At Underwood instance, that operator may also be the controller or administrator of the data processed through that instance.

2. Information we collect

We may collect information you provide directly, information generated through your use of the service, and information received from connected services or infrastructure providers.

Account and profile details such as your name, email address, username, and organization or workspace information.
Content you submit, including posts, captions, drafts, media files, schedules, comments, and team collaboration notes.
Connected-account information such as platform identifiers, access tokens, profile data, page or channel identifiers, and publishing metadata.
Usage and diagnostic data such as log files, IP address, browser or device information, and feature interaction data.
Support communications and any details you choose to include when contacting us.

3. How we use information

We use the information we collect to provide and improve Junction At Underwood, to execute your instructions, and to keep the service secure and reliable.

Create and manage accounts, teams, workspaces, and permissions.
Authenticate users and connect approved third-party services.
Schedule, publish, store, sync, and display content at your direction.
Provide analytics, reporting, notifications, and product improvements.
Respond to support requests, prevent abuse, and comply with legal obligations.

4. How we share information

We do not sell personal information. We only share information when necessary to operate Junction At Underwood, to comply with the law, or when you ask us to do so.

Service providers that help us host, store, secure, analyze, or deliver the service.
Connected social media or publishing platforms, as needed to complete the actions you request.
Professional advisers, regulators, law enforcement, or other parties when required by law or to protect rights and safety.
A buyer or successor in the event of a merger, acquisition, or asset transfer.

5. Cookies and analytics

We use essential cookies, local storage, and similar technologies to keep you signed in, remember preferences, and make the service work as expected.

We may also use analytics tools to understand performance, diagnose issues, and improve the product. Where required, we will ask for consent before placing non-essential cookies or trackers.

6. Data retention and deletion

We keep personal information only for as long as needed to provide Junction At Underwood, meet legal requirements, resolve disputes, and enforce agreements.

When you delete content or close an account, we may retain limited records for backups, security, legal compliance, or audit purposes for a reasonable period.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.

You can usually manage connected accounts, disconnect platforms, update profile details, or opt out of non-essential communications from within the product or by contacting us.

Request a copy of the personal information we hold about you.
Ask us to update or delete information, subject to legal and operational limits.
Withdraw consent where processing is based on consent.
Disconnect third-party accounts and revoke access tokens directly through the connected platform where applicable.

8. Security, children, and transfers

We use reasonable technical and organizational safeguards designed to protect information, but no system can be guaranteed to be completely secure.

Junction At Underwood is not intended for children under 13, or the equivalent minimum age required by local law, and we do not knowingly collect their personal information.

Information may be processed in countries other than your own. Where we transfer data internationally, we take steps intended to provide appropriate safeguards under applicable law.

9. Changes and contact

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version and update the effective date above.

If you have questions about this policy or want to exercise your privacy rights, contact us using the details below.

Privacy contact

For privacy requests relating to Junction At Underwood, including access, deletion, or corrections, reach out at the email below.

info@junctionunderwood.com